First, speak to your Team Leader, they are there to support you on-site. They will try to resolve any issues you experience and may ask you to complete an online google docs incident form. If your TL cannot or does not solve the issue, please contact the office.
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What do I do if I have a complaint about a staff member?
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Applying to work14 Questions
- How and when can I apply to work at a Festival?
- Do I have to apply for a festival or event by a specific date?
- How and when will I find out if I have a job at a festival or event?
- Which festivals and events can I apply to work at?
- Can I swap an application between events?
- Can I apply if I have special requirements?
- At which festivals and events do you have vacancies?
- Can I apply if I am pregnant?
- What counts as Entitlement to Work Documentation?
- When is the latest I can cancel?
- What do I need to do to make sure my profile is ready to go?
- What is a Police National Computer or PNC check?
- How do I apply for a DBS check?
- How do I prove my settled/pre-settled status?
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Job Descriptions7 Questions
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Camping and Facilities10 Questions
- What kind of clothes should I bring?
- Anything else I should bring?
- Where do I camp?
- Can I bring my van or campervan?
- Can I camp with my friends?
- Can I bring and camp with my children?
- Do you provide camping equipment?
- Can I charge my mobile phone?
- What is not allowed at an Event or Festival?
- Will a staff bar be available?
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Working at Festivals and Events15 Questions
- What does workng with DC Site Services' involve?
- What are the benefits of working at a festival or event with DC Site Services'
- Can I see some bands?
- Can I work only before or after the festival or event?
- How will my shifts be organised?
- What is the difference between a Team Leader and Job Lead?
- How do I become a Team Leader or Job Lead?
- Can I get a backstage pass?
- When do I need to arrive at an Event/Festival?
- Can I work with my friends?
- How do I apply to work before and after an event/festival?
- Do I need to attend a briefing?
- When will I get my wristband?
- Why are timesheets so important?
- What do I do if I have a complaint about a staff member?
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Crime and Personal Safety5 Questions
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Wages3 Questions
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Travelling to Events & Festivals3 Questions
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Food and Welfare6 Questions
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I'm new - what do I need to know?5 Questions
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General Questions11 Questions
- What is PAAM?
- Can you tell me about DC Site Services?
- Can I bring my pet to an Event/Festival
- What are the Event Roles?
- What is an Assignment Agreement?
- What is the PAAM Event information?
- How do we fill positions?
- Do I need a UK bank account?
- Do I need a National Insurance number?
- I have a student visa- am I able to work?
- What should I do if I have an emergency and cannot attend my assigned shifts?