FAQ

How do I apply to work at an Event or Festival?

  1. Log onto your DCSS PAAM account. If you do not have one refer to ‘How do I create a DCSS PAAM account’
  2. Click on the ‘apply’ tab, you can then browse the same events advertised on the website event calendar.
  3. If you click on the blue ‘info’ button next to each event you are able to find out more about the job role and estimated shift hours. After you have applied and received an email confirming you have been assigned to the event, you can access the Event Information and Assignment Agreement here.
  4. To apply for an event tick the box and press the ‘Apply’ button at the bottom of the page.
  5. You will then receive an email confirming that we have received your application. At this point we have not accepted you to work at the event.
  6. You can check on the status of your application on the ‘Overview’ tab. It will say ‘Position Confirmed’ when we have accepted you to work.
  7. Should you need to cancel an application, click the red ‘Cancel Position’ button. Follow guidance on our cancellation policy before cancelling.
  8. You will receive an email informing you when you have been assigned to an event.
  9. The ‘acknowledge’ button is set 14 days before an event is due to start. You will need to press the acknowledge button when you log into PAAM. Event Information will have been published so you can confirm that you are able to attend all the shifts you have been assigned too. If you do not confirm your attendance within 48 hours, we will be forced to remove you from the event, we don’t want to do this so please confirm.
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