Have you any general advice regarding personal safety?

Make sure your mobile is charged up on a daily basis - in the early afternoon - so that it is ok for the night when it's dark, the site gets busy and you are more likely to get lost. You can charge your phone in the DC welfare area which you'll find in the compound. Traders sell battery operated phone chargers if you need them. Ask at the information tent for exact locations of these traders. Plan ahead. It can take a long time to get from A to B...

  • Keep your phone well hidden – how annoying would it be to lose all your contacts? If you can try and back them up before you get to the music festival.
  • Stay in groups and be tolerant of people slowing you down.
  • At night stay on the main roads in the campsites – don't go exploring darker, quieter areas – you can do that in the day.
  • Arrange an easy meeting point with your mates before you get to the music festival and also somewhere you'll be to meet up three times a day (e.g. 2pm, 6pm and 1am). No one likes to be left to have fun on their own for long.
  • If you do become a victim of crime – DO NOT RESIST – give them what they want and make sure you get a good look at them or their clothes so that when you report them we have a good head start. Also, make a note of exactly where you are if you can – look out for loos, fire towers, unusual tents, what colour the bunting is and what the road name is.
  • The welfare tent is there for you, as is the onsite police station. These facilities are there to help you if you need them. Your DC Team Leaders, Area Leaders, Managers and the team in the office are also there for you twenty-four hours a day. If you need anything, please just drop in and we'll do all we can to help.
  • If you experience an incident with a security guard, steward or any other member of our staff that you want to tell us about – please make a note of their tabard number, or the name on their pass. Without this information, we can do very little as identifying them without a name or number is very difficult.
  • Please don't be alarmed by our advice - just be forewarned that it does happen to some people and we don't want it to be you. Plan ahead.
  • We want you to have the most memorable festival of your life for all the right reasons!
  • Further crime reduction advice and contact details for the Police can be found via the festival and event websites.
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