FAQ

What should I do if I have an emergency and cannot attend my assigned shifts?

Call the office immediately on 01733 200 713. We may ask you to supply evidence of the emergency, this is just procedure. If it’s a medical emergency a doctor’s note will suffice or recovery service documents if you breakdown. We usually ask for these to be provided as soon as possible, failure to do so may result in cancellation of all future work. Please be aware that failure to attend shifts that have been allocated to you will cause issues for both the administration office and the other staff on-site who may be required to pick up the extra workload, so we do take this matter seriously. 

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