The past three years have without a doubt been the biggest trial within the event and festival industry for contractors, suppliers, and event organisers alike. We don’t need to tell you that not one company was left unaffected by the upheaval of the pandemic and the difficult comeback year in 2021, instead, we’d like to take the opportunity to tell you how we as a company have used this difficult time to regroup and develop as a team, and what it is you can come to expect form us in the near fut read more...
It’s been a fantastic festival season and a pleasure to work with you. We hope our services contributed to keeping your event a safe and happy environment for all, and we look forward to hopefully working with you again soon.
In the meantime, we would appreciate any feedback you could provide by taking just a few minutes to complete our client feedback survey here. This survey helps us to shape how it is we improve on delivering our services from year to year, and your feedback is instrumental i read more...
This year sees us celebrate 30 years in business! All those years ago back in 1993, a young and spry Dick & Janet Collins founded DC Site Services, not knowing that thirty years down the line the company would still be going strong. From modest beginnings, Dick & Janet started out by supporting local events in High Wycombe, eventually joining the Reading festival event team back in the 1960’s and training event staff when the industry was still growing. In 1993, they officially formed th read more...
Job Description: Warehouse/Stores Co-ordinator
Paygrade: £22K - £24K per annum (40 hours per week) (dependant on age/experience)
The Company: DC Site Services is an Event & Festival contractor which provides services from litter collection, recycling, cleaning, traffic management, Stewarding and all staffing solutions within the Event & Festival industry. Established since 1993, the company continues to grow and now seeks to expand its internal staff to read more...
Merry Christmas and a Happy New year from all at DC Site Services. read more...
Another year, another festival season. It was a pleasure to work with you and we hope to do so again in the future, but in the meantime, we’d love to receive your feedback on the services you received from us this season.
Our most valuable tool when improving our services and maintaining our standards is the response and opinion of our clients. We’d like to know what changes you’d like to see implemented and what procedures work well for you. If you have a few minutes, please click here to take read more...
2021 Has without a doubt been a year unlike any other for DC Site Services and the event and festival industry as a whole. Ordinarily a festival season would follow months of careful planning, scheduling, and preparation for the undertaking ahead. Due to the ambiguity the events industry collectively faced this Spring while waiting for confirmation of what could safely take place, this forced many events and festivals to cancel in the early part of the year due to a lack of government backed ins read more...
After what has possibly been one of the most challenging festival seasons to date for all within the industry, it’s finally time to sit back and reflect on the year in its entirety. One of the most essential tools we have when it comes to maintaining standards and continuously improving our services is the feedback we receive from our clients.
We’d love to hear from you. We’d like to know what worked well for you and what didn’t. What would you like to see more of next year and is there anything read more...
After a number of years and many successful projects together, we announce that Matt Hettle, who held the position of Operations Director no longer works for DC Site Services Ltd.
A transition plan is underway and will be available in early 2021. If in the meantime you have any queries regarding the above or future projects, please contact admin@dcsiteservices.com. read more...
In December we released the 2019 client surveys which a good number of your kindly took the time to complete. We’d now like to share those results with you, and the changes we intend to make following this feedback.
An overall summary can be viewed here; however we’d like to touch on a few responses in detail!
While we were aware that most of those who completed this survey were existing clients, we were still interested to note that 10% found DC Site Services through an online search, and anoth read more...
We’d like to say thank you for your business over 2019 in the best way possible – with festive snacks and nibbles.
If you’d like a chance at winning an M&S hamper, then all you have to do is pop the kettle on and spend 5 minutes completing our client survey here. The closing date is the 16th December.
Let us know what worked well, what didn’t and how you feel about the overall service provided to you by DC Site Services. Your feedback enables us to improve our services and to better meet you read more...
DC Site Services is aware that operating its business has a significant impact on the environment. It is therefore essential that all parties concerned, either within or outside our organisation, combine their efforts to both recognise and reduce the impact our operations have upon it.
To this end we at DC Site Services Limited commit to the following statements:
The company is committed to comply with and where possible exceed the current requirements of environmental legislation and appro read more...
In DC’s continuing effort to lead by example and to uphold our Environmental policy, we’ve implemented the following changes to help reduce our impact on the environment.
We encourage staff to bring their own metal cutlery instead of relying on disposable cutlery provided
We’re looking to bring in reusable water bottles to replace single use plastic bottles
Staff are provided with one single use water bottle which they can then refill at taps (dependant on water being available on site)
We have read more...
Congratulations to our winner of the Client Survey earlier this year, H Power! (The Windsor Horse Show & Windsor Endurance.) We hope you enjoyed the hamper! Of course, we’d like to say thank you to all who took part, your feed back enables us to reflect on what we do well and where it is we can make changes to provide you with the best service possible.
So let’s take a look at the results. You’ll see in the below table (click to enlarge) a summary of the feedback received, though we’re plea read more...
It's that time of year again when we reflect on the season just passed, thinking about how we can improve on our services as we head into the next season. Here is a breakdown all the responses we received from our staff surveys in 2018.
As you can see, the chart hyperlinked highlights a few areas where we need to improve, mainly with regards to on-site welfare & facilities, pre-event information, and our social media presence. Over the course of the next few months we will be analysing the read more...
We would like to wish all our Clients and Suppliers a very Happy Christmas and a Successful New Year. To all our staff working over the Christmas period, thank you and enjoy. read more...
Those of you who follow him on Facebook have no doubt seen Wheelie’s epic journey so far this year. If not, then make sure to follow him so as to not miss out on one wheelie bin’s heroic journey across the country this festival season.
There’ll be laughter. There’ll be tears. There’ll be waste management.
Good luck to those working this bank holiday weekend, we look forward to seeing you soon. For those looking to cast their net a little wider into June, applications for the following Events &a read more...
It’s That Time of Year Again…
Another year has flown by, and while preparations for 2018 are already well underway it’s also a time for reflection of the year just gone by. This year we’ve pushed our recruitment, stepped up our training and changed a few of our operational procedures as you’ll see…
Customer Satisfaction...
With every debrief report we send post-event we include the link to our Client Survey. We also publicize this at the end of every year so that you have another opportunity onc read more...
We’re happy to confirm that we will once again be in attendance at the Showman’s Show on the 19th & 20th October.
We’re also pleased to announce that Festiwork, a unique start-up specializing in organising large groups of presentable, committed students and young workers will be joining us at the Showman’s Show this year. They will be joining us to ensure that we do not neglect our colleagues in Europe!
You can find us at stand number 193 – Avenue D.
We’ll have tea, coffee and ale on standby read more...
Following the success of our visit to the Showman's Show last year, DC Site Services attended again this October with high expectations! It was another great event and a pleasure to meet with new companies and catch up with those we work closely with each year. We're feeling very positive following this year's event and looking forward to talking more with everyone we met as we look towards the 2016 event season.
Attending the exhibition affords us the opportunity to network with new and existin read more...
Following the success of our stand at last year's Showman's Show DC Site Services will again be exhibiting in 2015!
Last year we enjoyed making new contacts and putting a face to those we regularly work with in the event and festival industry.
If you're planning on attending this year please do drop by and say hello to bag your free drink!
We'll be at stand No. 208 on Avenue D. read more...
This season has been one of the busiest to date for DC Site Services. We've been working on a program of expansion throughout 2015 which has yielded very positive results - nearly doubling the number of events and festivals we serviced in 2015 compared to previous seasons.
In 2015 working with over 100 events with a total of 1.5 million visitors we've provided:
Waste and Cleaning services to 44 events
Traffic Management and Car Parking services to 26 events
Stewarding and Crew to 27 events
We' read more...
We've recently been focusing on the development of our Event Traffic Management services.
Prior to 2015 we were only able to offer event car parking and onsite traffic management. Through training and investment we've now expanded our services to offer full onsite and offsite traffic management services.
With staff now trained in Unit 2 and 10 Street Works we're able to work with our clients to:
Handle all aspects of traffic management planning and council/highways agency applications.
Work on read more...
In order to continually improve the service we offer whilst remaining competitive, DC Site Services has taken the giant leap in acquiring an Operator's Licence!
Our Operator's Licence allows us to run our own HGVs and refuse collection vehicles onsite, giving our clients greater flexibility on hours of operation. This move is also designed to reduce our haulage miles by utilising larger vehicles to transport equipment around the UK and Europe. read more...
We're pleased to announce that we are seeking ISO accreditation! We're pursuing the accreditation to improve the quality of our management services and send the message to our staff, suppliers, and clients, that we are committed to providing a consistent, high level of service by "making excellence a habit".
As part of this, we'll soon be sending out client surveys. Our aim for the surveys is to improve the service you receive from DC Site Services so your feedback is very important and would be read more...
We'd like to say a big thank you to ABAX for our trip to watch the POSH in action earlier this year – for those of you less familiar it's our local side Peterborough United!
ABAX now supplies DC Site Services with vehicle tracking and fleet management solutions which help monitor all haulage and vehicle aspects of our business.
The ABAX system has already proved invaluable to keep track of miles, driver hours and maintenance checks. read more...
DC Site Services is pleased to announce that we have been selected for a three year event litter, recycling and waste management contract for the Royal Welsh show (2013 to 2015).
Following DC Site Services' success at the 2012 Royal Welsh Show, Matt Hettle from DC Site Services and Peter Kent from Grundon Waste Management have been working in partnership to put together the three year Royal Welsh Show litter, recycling and waste management proposal:
"We are delighted to have secured this deal as read more...
DC Site Services would like to send out huge congratulations to Grundon Waste Management for winning the Best Waste Management Company at the 2013 Event Production Awards!
DC Site Services' Operations Director Matt Hettle was delighted to be invited to join Grundon Waste Management, one of our main suppliers for festival and event waste disposal and recycling, at the 2013 Event Production Awards. What made the evening of 5th Feb 2013 was when out of the four nominees, Grundon Waste Management wa read more...
