Client Survey Results & Winner!

Posted on Thursday, February 14, 2019

Congratulations to our winner of the Client Survey earlier this year, H Power! (The Windsor Horse Show & Windsor Endurance.) We hope you enjoyed the hamper! Of course, we’d like to say thank you to all who took part, your feed back enables us to reflect on what we do well and where it is we can make changes to provide you with the best service possible.

So let’s take a look at the results. You’ll see in the below table (click to enlarge) a summary of the feedback received, though we’re pleased to see that on a scale of 1>6 (1 being poor and 6 being excellent) that overall we were scored a 6 for all questions 36% of the time, a five for 37%, four for 14%, three for 6%, a two at 5% and a one 2% of the time.

We’d also like to say thank you to those who left encouraging feedback (as below). We look forward to working with you again soon!

Paul – Suffolk Show

“Without a doubt DC Site Services is a professional & personable company who cater for our cleaning needs with the utmost efficiency”

Lindsay Barrowclough – CLP Ltd

“Would go nowhere else for Site Cleaning. Service from start to finish exceptional.”

John Millichamp – Goose Live Events

“From start to finish the experience we had with DC Site Services was smooth and professional. Our enquiry was dealt with quickly and efficiently and the team onsite delivered what was required.”


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DC Site Services were appointed to manage the running of the public car park for the Aegon Open Nottingham, international tennis event. Due to the nature of the event, most vehicles arrive and depart within a short window of time at the start and end of each day’s play. DC Site Services ran a smooth operation, with their knowledge and expertise in this area and were effective in managing the vehicle flow as well as the wear and tear of the field on which the cars were parking, to ensure the delivery on day 1 was as good as the delivery on day 9.  This improvement was also recognised by our customers who referenced this specifically when asked in a survey how the event had improved compared with previous years, quoting “parking was easier”, “there were no queues to park this year”, “parking was more organised”, “car park problems from last year sorted”.

Rebecca James - Tournament Director