News

Client Survey Results & Winner!

Posted on Thursday, February 14, 2019

Congratulations to our winner of the Client Survey earlier this year, H Power! (The Windsor Horse Show & Windsor Endurance.) We hope you enjoyed the hamper! Of course, we’d like to say thank you to all who took part, your feed back enables us to reflect on what we do well and where it is we can make changes to provide you with the best service possible.

So let’s take a look at the results. You’ll see in the below table (click to enlarge) a summary of the feedback received, though we’re pleased to see that on a scale of 1>6 (1 being poor and 6 being excellent) that overall we were scored a 6 for all questions 36% of the time, a five for 37%, four for 14%, three for 6%, a two at 5% and a one 2% of the time.

We’d also like to say thank you to those who left encouraging feedback (as below). We look forward to working with you again soon!

Paul – Suffolk Show

“Without a doubt DC Site Services is a professional & personable company who cater for our cleaning needs with the utmost efficiency”

Lindsay Barrowclough – CLP Ltd

“Would go nowhere else for Site Cleaning. Service from start to finish exceptional.”

John Millichamp – Goose Live Events

“From start to finish the experience we had with DC Site Services was smooth and professional. Our enquiry was dealt with quickly and efficiently and the team onsite delivered what was required.”

 

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I just wanted to send out a big thank you to you and your team for all the work you and the team put into helping make the traffic and transport operation work so well this year.

As it was a pleasure having DC site services as part of our team. I think the GFEL team of contractors is the envy of a lot of events in the way we all support each other and it was noted by some observers that stated the following :- 

"simply put, GFEL’s off-site traffic management plan was delivered and managed in a totally consistent and defensible manner that sought to promote good practice, collaboration and road safety to the benefit of all road users."

The DC are big part of that delivery and should take some of the credit for that delivery.

Steve Russell-Yarde, Off-site Traffic Manager
Glastonbury Festival