News

DC Site Services seeking ISO Accreditation!

Posted on Tuesday, May 12, 2015

DC Site Services seeking ISO Accreditation!

We're pleased to announce that we are seeking ISO accreditation! We're pursuing the accreditation to improve the quality of our management services and send the message to our staff, suppliers, and clients, that we are committed to providing a consistent, high level of service by "making excellence a habit".

As part of this, we'll soon be sending out client surveys. Our aim for the surveys is to improve the service you receive from DC Site Services so your feedback is very important and would be greatly appreciated.

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DC Site Services were appointed to manage the running of the public car park for the Aegon Open Nottingham, international tennis event. Due to the nature of the event, most vehicles arrive and depart within a short window of time at the start and end of each day’s play. DC Site Services ran a smooth operation, with their knowledge and expertise in this area and were effective in managing the vehicle flow as well as the wear and tear of the field on which the cars were parking, to ensure the delivery on day 1 was as good as the delivery on day 9.  This improvement was also recognised by our customers who referenced this specifically when asked in a survey how the event had improved compared with previous years, quoting “parking was easier”, “there were no queues to park this year”, “parking was more organised”, “car park problems from last year sorted”.

Rebecca James - Tournament Director
AEGON