News

Time to Reflect!

Posted on Friday, January 25, 2019

It's that time of year again when we reflect on the season just passed, thinking about how we can improve on our services as we head into the next season. Here is a breakdown all the responses we received from our staff surveys in 2018.

As you can see, the chart hyperlinked highlights a few areas where we need to improve, mainly with regards to on-site welfare & facilities, pre-event information, and our social media presence. Over the course of the next few months we will be analysing the feedback you have provided us with so that we can come up with comprehensive solutions to the issues raised.

Watch this space for news items over the winter months as these items will outline the solutions we will be implementing throughout 2019.

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I just wanted to send out a big thank you to you and your team for all the work you and the team put into helping make the traffic and transport operation work so well this year.

As it was a pleasure having DC site services as part of our team. I think the GFEL team of contractors is the envy of a lot of events in the way we all support each other and it was noted by some observers that stated the following :- 

"simply put, GFEL’s off-site traffic management plan was delivered and managed in a totally consistent and defensible manner that sought to promote good practice, collaboration and road safety to the benefit of all road users."

The DC are big part of that delivery and should take some of the credit for that delivery.

Steve Russell-Yarde, Off-site Traffic Manager
Glastonbury Festival