News

Time to Reflect!

Posted on Friday, January 25, 2019

It's that time of year again when we reflect on the season just passed, thinking about how we can improve on our services as we head into the next season. Here is a breakdown all the responses we received from our staff surveys in 2018.

As you can see, the chart hyperlinked highlights a few areas where we need to improve, mainly with regards to on-site welfare & facilities, pre-event information, and our social media presence. Over the course of the next few months we will be analysing the feedback you have provided us with so that we can come up with comprehensive solutions to the issues raised.

Watch this space for news items over the winter months as these items will outline the solutions we will be implementing throughout 2019.

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I would like to express my heartfelt thanks to each and every one of you, and your teams, for the role you played in making the events happen this year, for the Nottingham Open or Nottingham Trophy, or both!

Rebecca James - Tournament Director
LTA Nottingham Tennis