Posted on Wednesday, February 12, 2014
As we head towards the spring (no honestly!) and the beginning of the 2014 event and festival season, we've been making a few changes that'll hopefully help us all throughout the year.
Whilst you'll still be able to contact us on the same phone number, we've increased our phone capacity to better meet the needs of our clients and staff. Meaning you should be able to get through to someone in the office more easily and get the answers you need a little faster.
We'd like to extend a warm welcome to Jonathan Beresford; the newest member of our fulltime staff based in our Peterborough office. Event staff who are regulars will be familiar with Berry, so please join us in congratulating him on becoming a part of the DC family! Joining Berry, our administrator Lindsay who was made a permanent member of staff back in October 2013 and answers you're every query via phone and email, will now be reachable at the office for an extended amount of time each week.
As mentioned in our previous newsletter, the line-up of events and festivals we will be servicing this year will go live on the website at the beginning of March 2014. As the season kicks off and we begin the process of allocating staff positions, you'll notice that once you have been assigned a position there will be a new requirement in DCSS PAAM for you to confirm your attendance on your overview page. With this new feature we hope to overcome the problem we experienced in 2013 with some staff not being aware they had been assigned a job. Following the assignment of event jobs we'll now be getting in touch via email / txt to let you know you need to login and confirm your position; it is your responsibility to login and check which jobs and teams you have been assigned to. We'll try and contact those who do not confirm but please be aware that moving forwards by not confirming your position you will be risking the loss of your job at the event. We will touch on this again a little nearer the time with further details.
Finally, we would like to give one last friendly reminder to all of our event and festival staff that as March approaches please better your chances of being assigned event jobs with DC Site Services by making sure your profile is up to date!
Roll on spring!