News

Time to Reflect!

Posted on Friday, January 25, 2019

It's that time of year again when we reflect on the season just passed, thinking about how we can improve on our services as we head into the next season. Here is a breakdown all the responses we received from our staff surveys in 2018.

As you can see, the chart hyperlinked highlights a few areas where we need to improve, mainly with regards to on-site welfare & facilities, pre-event information, and our social media presence. Over the course of the next few months we will be analysing the feedback you have provided us with so that we can come up with comprehensive solutions to the issues raised.

Watch this space for news items over the winter months as these items will outline the solutions we will be implementing throughout 2019.

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I wanted to send a personal message of thanks to you and your team for all their hard work in assisting with the delivery of the broadcast recording at Whitby Abbey. 

From my perspective, I tried incredibly hard to impress on everyone involved in the production just how important it was to ‘leave no trace’ and I have been thrilled to hear the feedback that has suggested we were largely successful in that quest.  The way the venue was kept spotless and ‘sanitised’ is a credit to you and your on-site colleagues – so well done.

It was an absolute pleasure to work with DC Site Services again and both Frankie and I look forward to doing so again in the future.

Dick Tee
EnTEEtainment Ltd